
Posted on June 23rd, 2008 by
admin
I came across the following question from Glen Guy – a professional on my LinkedIn network: With the reshaping of IT departments in the next 5 yrs, moving from a monolithic department to a smaller team of managers, analysts, and planners, what will IT leaders need to do to ensure collaboration between internal staff and [...]
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Filed under: Vendor Relationship

Posted on June 23rd, 2008 by
admin
The importance of Program Management in an IT offshore setting or even otherwise would be based on three factors combined: team size, no. of simultaneous projects and your maturity level (it will aid to increase the maturity level and vice versa). CMM Level 2 : Need of strong project managers and leaders. You should be [...]
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Filed under: Agile Quality Assurance

Posted on June 23rd, 2008 by
admin
No body can deny the increasing rationale and importance of the ITO/BPO bundled approach. With the business environment getting more competitive and unpredictible every passing day, you would ideally want to have your IT and Operations to be working very closely hand-in-hand. Not to mention the time and thus cost savings you’ll experience as a [...]
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Filed under: IT/BPO Bundled Services

Posted on June 23rd, 2008 by
admin
I came across a thoughtful question posted by a contact on Linked In, Phil Fersht Research Director, BPO, Offshoring and IT Services at AMR Research: Can the Indian offshore suppliers be successful in HR Outsourcing? It is important to understand that it is not one-way. The question should not only be whether the developing countries [...]
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Filed under: Enterprise Agility, IT/BPO Bundled Services, Outsourcing Advice

Posted on June 23rd, 2008 by
admin
A key option to consider while making your outsourcing/offshoring decisions is that of ‘Captive Teams’. The middle-ground between the captive centers and a 3rd party outsourcing provider is to have captive teams (dedicated resources) contracted through an outsourcing provider. Best of both the worlds! This gets closest of getting the benefits of both the worlds. [...]
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Filed under: Agile Applications, Commercial Models for Agile Outsourcing, Enterprise Agility, IT/BPO Bundled Services, Outsourcing & Agility, Outsourcing Advice, Vendor Relationship